Privacy Policy

Privacy Policy

Welcome to Prem Sekuwa & Bhojanalaya Centre. We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, use our mobile app, or dine with us. Additionally, it informs you about your privacy rights and how the law safeguards your data.

1. Data We Collect

Personal Information:
This includes your name, email address, phone number, and physical address, which we collect when you make reservations or place orders through our services.

Payment Information:
We only collect the necessary payment details for processing transactions. Rest assured, we do not store your full credit card information.

Usage Data:
This covers information about how you interact with our website or app, such as your IP address, browser type, pages viewed, and duration of visits.

Location Data:
If you grant permission, we may collect location data to provide you with location-based services or promotions.

Cookies and Similar Technologies:
We use cookies to enhance your user experience, analyze site traffic, and manage the functionality of our website.

2. How We Use Your Data

  • Service Provision: To process orders, reservations, and provide customer support services.
  • Marketing: With your consent, we may send you promotional materials and updates about our offerings.
  • Service Improvement: We use your data to enhance our services, improve website functionality, and refine our menu and customer experience.
  • Legal Compliance: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Sharing

We do not sell your personal data to third parties. However, we may share your data with the following:

  • Service Providers: Third-party companies who perform services on our behalf, such as payment processing and hosting.
  • Legal Requirements: We may disclose your data to comply with legal obligations or when required by law.

4. Data Security

We have implemented robust security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure. Access to your data is restricted to employees, contractors, and third-party partners who need it to perform services on our behalf.

5. Your Data Rights

In accordance with data protection laws, you have the following rights regarding your personal data:

  • Access: The right to know what data we hold about you.
  • Correction: The right to request updates or corrections to any incorrect information.
  • Erasure: The right to request the deletion of your data when there is no valid reason for us to continue processing it.
  • Object: The right to object to the processing of your data for marketing purposes.
  • Portability: The right to receive your data in a structured, commonly used, and machine-readable format.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations.

7. International Transfers

We do not transfer your personal data outside of Nepal unless necessary for service provision. Any such transfers will be made with appropriate safeguards in place.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website or app, and we encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data handling practices, please feel free to reach out to us at:

By using our services, you agree to the terms outlined in this Privacy Policy. If you disagree with our policies, please refrain from using our services. You may also opt out of marketing communications at any time.